Bought better computer and black screen when opening Sketchup Pro

[sktorta]

Please help me in the easiest laymen terms you can as I am an absolute novice! I just bought a new M3 MacBook and have transferred all my old files from my old 2017 Macbook and my Sketchup files open to a complete black screen. Any help would be so appreciated!

[DaveR]

Your forum profile indocates you are using SketchUp 2013 Pro. That version will not support the operating system or graphics card on your new computer.

@sktorta

and have transferred all my old files from my old 2017 Macbook

Does that include SketchUp 2013?

Time to move up to SketchUp 2024.

[monospaced]

Try this

@colin

It’s a SketchUp issue, and you’ll find there are a lot of posts about it. A developer can reproduce the problem, and is working on a solution.

As an alternative to switching back to the classic graphics engine, you could set the antialiasing to be 0x instead of 2x or 4x. On a MacBook Pro Retina screen the lines should still look ok, and will be sharper to. And the freezing issue will stop happening.

[sktorta]

No sorry I was using 2024 Sketchup on my old laptop

[DaveR]

@sktorta

No sorry I was using 2024 Sketchup on my old laptop

Please update your forum profile, then. And see the post from Colin.

[sktorta]

So go back to my old computer or just use Sketchup 2023?

[basbva]

I’m having some issues, but no freezing… maybe a little tweaking of your preferences will solve the issue.

MacBook Pro 14" M3 - Graphics issues while working

Could you specify which M3 your Mac has? M3, M3 Pro or M3 Max? There is a difference in how these deal with graphics. [Scherm­afbeelding 2024-04-21 om 01.44.21] [Scherm­afbeelding 2024-04-21 om 01.43.44]

[colin]

Either change the graphics engine in 2024 to the classic one, or keep the new graphics engine and change the antialiasing to 0x.