When I sent you on April 18th of last year the list of Sketchup Free dysfunctionalities which make it unusable for me you replied as follows: “That’s a good, thorough short-list of issues* we can work on in SketchUp for Web (the modeler in both SketchUp Free and Shop). I can assure you it will be read by product managers and engineers on our team. If our software doesn’t work well on computers and operating used by lots of people, it’s definitely our problem.”
I think it fair to point out to you Mark that eight months on from that reply not one single one of the issues reported has gone away. Sketchup free is still completely and totally dysfunctional in the ways described in my post eight months ago…
Sketchup Make flies and is solid as a rock as it always was. And I shall continue to use it as long as equipment and OS are compatible.
When I pointed this out eight months ago you replied “We understand that ‘generous’ and ‘affordable’ are relative ideas based on who you are and where/how you live. So, while SketchUp Make is the right desktop product for you right now, we’ll consider your feedback a vote for the ability to purchase our desktop modeler in a more affordable way.”
Eight months on it seems clear that there is absolutely no intention of making “a more affordable way” available or something would be in place or at the very least announced by now.
With absolutely no change whatsoever to Free’s inadequacy to perform even the simplest tasks let alone even load and display more complex models I am faced, as a seventy six year old retiree who models for pleasure, with the prospect of a a very hefty bill to be able to even load my existing models - let alone continue to create new ones.
I was upset and disappointed then - so I hardly need to tell you that, under the circumstances, I am unable report anything but even deeper disappointment now.
How desperately saddening …