I just purchased my annual subscription and my account showing the sketch up subscription is active.
But my SketchUp app showing my product is expired.
I have read SketchUp trouble shooting article and tried few time to log in and log out , even reinstall my sketch up. but the problem still hasn’t been solved yet.
I suspect Trimble hasn’t update my product status at their system yet, due to I viewed my product column in my account page and it is empty.
I have contacted them this morning and no one reply my email or request ( T_T)
As I am far from Malaysia , anyone can help me to report to Trimble to help me ?