Hello,
I’m experiencing an issue with 3D Warehouse and the Components panel in SketchUp for Web.
3D Warehouse works normally when I’m not logged in. However, as soon as I sign into my Trimble account, the website gets stuck on the SketchUp loading logo indefinitely.
I’ve tried several things:
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Different browsers (Chrome and Safari)
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Different devices (computer and smartphone)
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Different internet connections (Wi-Fi and mobile data)
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Creating and signing in with a completely new Google account
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Opening a new, empty SketchUp project
The result is always the same: 3D Warehouse doesn’t load when I’m logged in, and the Components panel in SketchUp for Web doesn’t work either.
SketchUp for Web itself works normally.
Since the issue occurs across multiple devices, browsers, networks, and accounts, I suspect it might be a server-side issue.
Is anyone else experiencing this problem? Is there a known issue or a solution?
Thank you for your help!