3D warehouse searching with image problem

3D Warehouse
,
1

I have subscription for 3D warehouse and for some reason i cant search with image and not showing to me and it just says for subscription only ???
and i opned the account from the my product page

2

There isn’t a paid subscription for the 3D Warehouse. You need a paid subscription for SketchUp to use the image search feature. Are you using a cr acked version of Sketchup?

What version of SketchUp are you actually using? Your profile shows 2021 which is no longer supported by the 3D Warehouse.

3

im having the same issue, I paid for the subscription. mine is 2024 and its not working the image search

4

What is 2024? Your forum profile says you have a Go subscription and list version 6.4.1.

What is your operating system and graphics card. ‘2037’ is not an answer for either of those.

5

i have subscription for trail one month for 3d warehouse and still cant use it for 3d warehouse in image search

(attachments)

Screenshot 2025-09-21 133654.png
Screenshot 2025-09-21 133654.png1916×924 44.1 KB

Screenshot 2025-09-21 133701.png
Screenshot 2025-09-21 133701.png1919×859 54.8 KB

6

There isn’t a trial subscription for the 3D Warehouse. Evidently you are using the free SketchUp Studio trial. As I understand it, the image search feature requires a paid SketchUp subscription so that would be a paid SketchUp Go, SketchUp Pro, or SketchUp Studio subscription.

7

This Trail is paid and it include 3D warehouse and cover it

8

the trial is free, not paid.

it lasts 7 days, not a month.

and some of the “subscription only” features are not included in the trial, only in the subscription.

edit : and per your screenshot, it ended on sept 8th.

Capture d’écran 2025-09-28 à 09.23.53
Capture d’écran 2025-09-28 à 09.23.53523×236 13.1 KB

9

Hi! I have run into the same problem. I can not acces image search in warehouse.
Using v2025, active Pro license. Does anybody have the same issue?

Screenshot 2025-11-24 105358
Screenshot 2025-11-24 1053581640×707 140 KB

10

Yes, I have the same issue since today, for no apparent reason. I have an active sketchup pro license active until december 2026.

11

Still the same thing this morning and I need to use it.

Capture d’écran 2025-12-11 082706
Capture d’écran 2025-12-11 082706974×800 119 KB

12

Share the image you’re trying to use for searching.

13

I have a few
.. for 2 projects. Here’s one

commode
commode421×527 35.7 KB

14

OK. So evidently the image search can work with your image.

Screenshot - 12_11_2025 , 8_10_33 AM
Screenshot - 12_11_2025 , 8_10_33 AM1015×1174 186 KB

Have you tried signing out of SketchUp and then back in?

Maybe someone from the 3D Warehouse team will be along shortly. @TheGuz ?

15

I just cannot acces it at all.

I’ll try that. I also contact the help center of sketchup yesterday but did not get a return yet.

Thank you

16

Do you have any sort of anti virus software running? Or maybe a VPN application?

17

It worked but now I have a message error that say that I’ve reach the image search limit.

18

It should take a while to hit a daily limit with Image Search.
If it happens again can you tell me roughly how many searches you’ve completed?
Thanks!

Guz

19

Oh boy
. I have no idea. I use it a lot though
 maybe 10 to 20/ week. Maybe more
.

20

No, that shouldn’t cause a search limit issue.
Would you mind messaging me with a screen shot of the error and any other details you may remember during the search? You should be able to do hundreds of image searches a week.

guz