30-Day Trial Ends After 1 Day?


#21

I suppose you could have gotten some sort of rogue file but it wouldn’t have come from sketchUp.com.

When you installed SketchUp, did you right click on the installer and choose Run as administrator from the context menu?

Where are you?


#22

Yes I was careful to do that.


#23

I am in Kyoto, Japan.


#24

You might try to re-download from here:

https://www.sketchup.com/download/all


#25

Half way there. - Thank you for that suggestion Dan, I uninstalled the earlier .exe SketchUp file and dowloaded it again from the link you provided. It is working fine (!!!) but shows only 12 day left…


#26

ensure that neither “sketchup.com” nor “google.com” is blocked by a firewall or proxy.
don’t fiddle around with time/date of your system.
run a full virus scan of your system.


#27

Thanks for the tips, will do.