3 D warehouse suddenly won't import directly into my model, it freezes

3 D warehouse suddenly won’t import directly into my model, it freezes. I have to do a force quit.

There was a problem a short while ago, that should be fixed. Is it still failing?

Yes, just tried and same. Will have to force quit.

Kim Schneider
paperbark landscape design LLC, principal

Hi, Kim - I removed the personal data. Don’t do that - bad people will scrape it.

We did a quick release a couple of hours ago to fix the Collections loading, as Colin mentioned. Are you able to import now?

b

Hi Barry,

No - still same

Kim

@paperbark.co Remove your personal info from your post as @Barry said. It’s for your own good!!

Thank you - I think I got them all.

Kim Schneider

@paperbark.co :
No, you didn’t. I can still see phone numbers… Probably coming from an automated email signature.
You don’t have to use email to reply here. Use the forum website on your computer or on your phone.

thank you - I think I’ve got it now, appreciate your help

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You may need to clear your browser’s cache to get a fresh page.

Did you get my copy of the model?

To whom are you addressing your question?

you, I sent via email to your email address a wetransfer

That doesn’t work. That email address isn’t actually mine.

ok, here it is, thank you

OK. I’ve got your file. What are you trying to add from the 3D Warehouse?

See if you can add the component in the attached model. I did my usual cleanup. I fixed incorrect tag usage, purged unused stuff, and reduced some excessively large texture images.

Jaimees garden purged .skp (11.5 MB)

Note that cleaning up the model reduced the file size by 62%.

Yes! that worked. Thank you

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