Working again with Scott Baker (@NewThinking2) I’m trying to open one of his sub-models.
At the third or fourth attempt, I can now get as far as seeing his model appear bottom left in the SU workspace (previously, I got either no workspace window at all, or a blank white one). The rest of the workspace has a large black bar and other black areas in the middle. And the spinning ‘wait’ beach ball.
I have neither the Component Browser nor the Outliner window open, and the Layers window minimized
I’ve waited for minutes to see if this would clear itself, given time. Nothing happened for maybe five minutes, then the workspace display jumped, cleared the black bars, and centred the model in the window.
But if I click in the workspace, I get the spinning beach ball again…
More minutes later, the beach ball has finally cleared, and the model will allow me to select objects again.
But another couple of minutes later, and everything I try to do - cllck on a blank space in the window, select something, try to open the Model Info window from the menu, for example - triggers the beach ball again.
Sometimes, I CAN select something, change to select something else, etc without delay. BUt then the beachball comes back again later.
Before getting this far I have:
- re-downloaded SU and reinstalled it
- shut down the machine and done a cold reboot
- checked with Scott that he can open the model without problem
- got him to reopen his local copy of the model, make a small change, then Purge Unused and Fix Problems, then re-upload a copy to Dropbox, from where I downloaded it to try to open a local copy.
- checked that I can open other models of a similar or larger size (they open almost instantly) from local storage
What else can I try to make the model (or Sketchup itself) usable again?
It is still intermittently becoming unresponsive for minutes at a time.
I’m now trying Select All/Copy, and then paste in place into a new model. I can do the select and copy, but the paste in place is hanging again.
… until it too finally clears, shows the pasted model, and appears ‘normal’ again.
But still with beach ball spinning a lot.
Tried Fix Problems - takes a while, but then says it didn’t find any problems.
Activity Monitor shows SU ‘not responding’ but taking 90%+ of CPU time.
Running High Sierra 10.3.3, SU 2018 Pro 18.0.16976
Finally succeeded in pasting copy into a new model, and saving it.
Will now close SU, and restart machine, then try to open pasted model.
I’ll upload both original problematic model, and copy/pasted one to OneDrive:
here’s a link to the original
And here to the copy/pasted version