I attempted to test the Revit import function in the Studio trial that popped up inside Sketchup Pro 2025, that was a big mistake. After I selected the trail version of Studio, I can no longer open 2025 Pro which does not renew until June 2026, or open the Studio trial. I cannot use Sketchup at all.…

Sketchup Studio 2026 is now working, wow, what an effort it was. Nothing I did was productive, just a bunch of time answering ruling out the obvious. Turns out Trimble had to intervene and change my account to the new admin panel system. That was required to make the transition from 2026 Pro to Stud…

Paul - Thank you for responding, I have not had any issues like this that I can remember. I guess we are both waiting, but I am hopeful that someone has worked through this before us. And if not, perhaps it is a new issue resulting from the growth of Sketchup and the management system it now require…

Just received a response from Sketchup support team redirecting me to use the Trimble Account portal to manage my subscriptions. I am puzzled by this response because the Account Portal is the problem from where I sit. Please, if anyone from Sketchup/Trimble monitors this forum, a little help would …

I talked this over with Support, and some action is being taken to make progress. The issue is that when you’re on a trial version, you’re only allowed to use the latest version of SketchUp. The trial you did indirectly stopped Pro from working with 2025. Turning off the trial should fix that, and …

Colin Thank you so much for responding, I have had so little trouble with Sketchup, I think I started taking reliability for granted. The trial offer was presented while I was running Pro 2025, its unfortunate that the distinction was not made in the pop-up its self, or maybe it did and I did not r…

2026 will work for you even before anything is fixed. This didn’t used to be a problem, for two reasons. Up til a few years ago you could do a trial of any current version, not just the latest one. Maybe three versions ago that was changed to only let you trial the current version. The other probl…

[image] colin: The issue is that when you’re on a trial version, you’re only allowed to use the latest version of SketchUp. The trial you did indirectly stopped Pro from working with 2025. What is the logic in this?

If SketchUp sees that you’re in the 7 day trial, and you’re not running 2026, it won’t let you run the version you are trying to run. I’m not going to argue that it is logical! In this case the failure was the Pro subscription not being seen.

Colin - I tried to use 2026 but it requires me to buy another subscription. If it would have run 2026, I would have upgraded to 2026 and solved the problem on my own. Moving from 2025 to 2026 would be more of a timing thing for me, not in the middle of a project. When this issue surfaced, that is th…

Go to the admin console, your products should appear there, search the one that says Sketchup for desktop, click on reset authorized devices, and accept. [Captura de pantalla 2025-12-01 231153]

2026 Studio Trial Wiped Out My Products

Technical Problems SketchUp

colin December 2, 2025, 6:27am 16

The trial is for Studio, and your existing subscription is Pro. After December 7th it should fall back to your Pro subscription.

Topic		Replies	Views
Sketchup Pro Still indicates as Trial after Subscription SketchUp sketchup	28	654	September 30, 2025
I bought SketchUp Pro 4 days into my free trial, but the trial is still superseding the subscription Pro sketchup	13	383	September 20, 2025
Cannot use SketchUp Pro during a one month trial period SketchUp	11	221	December 16, 2024
I already purchase sketchup pro but it show only trial ,and i can not use Pro	3	2054	July 15, 2021
Sketchup Pro 2020- Unable to Start Free Trial SketchUp	127	15337	July 9, 2023

2026 Studio Trial Wiped Out My Products

Related topics