After getting a warning that legacy sketchup (made for intel chips) will not work after the next Mac OS update on my M1 due to rosetta going away, I decided to get an older Intel MacBook dedicated for sketchup. I’m trying to run SketchUp Pro 2019 on a 2020 13-inch Intel i7 MacBook Pro running macOS…

Tahoe would be the most obvious variable to change

I just downgraded to Sequoia, freshly installed SU19 and am stuck on the same “welcome to sketchup” screen with every helpful menu item greyed out. Could this be a laptop issue? Its from a refurbished macbook seller with 99.9% 85k positive reviews. AI says it could be a graphics card error, but I d…

keep in mind that screen relies on a built-in web browser component. If you are connected via an overly secure network, corporate firewall, or have strict privacy/VPN setups active, it can easily interfere with the login or web services. A reliable fix is to clear out the local net cache so it’s fo…

This wouldn’t be that issue where older versions look for a web address/browser that’s no longer available and needs to be manually pointed to a different asset is it? Sorry, I’m a bit vague on the exact details of that issue.

[image] RTCool: This wouldn’t be that issue where older versions look for a web address/browser that’s no longer available and needs to be manually pointed to a different asset is it? Sorry, I’m a bit vague on the exact details of that issue. no, 19 should be fine [image] …

[image] Noercarr: am stuck on the same “welcome to sketchup” screen with every helpful menu item greyed out. could you show a screenshot ? maybe we’ll see something else ? [image] Noercarr: Could this be a laptop issue? Its from a refurbished macbook seller with 99.9% 85k positive review…

First of all, thanks so much for all the replies. I deleted the webcache folder and came to the same result. I am not using a VPN, am in USA, using the same internet I use Sketchup19 on with my M1Pro and have never had this issue. This is a freshly erased laptop which I installed Sequoia on, then …

Ah, I didn’t realise sequoia was still a 2024 OS. There are a few threads on this forum using SU2020 who had what you are seeing on Sequioa. You may need to downgrade even further back - perhaps Mojave is a safer bet.

I’m going to try getting Catalina installed tonight which is what this shipped with back in 2020. Although I just got a popup I’m trying to work through saying “this version of catalina is too old for this device”, which i downloaded from the app store. At the same time I am positive I used Montere…

Basically yes- the software will have only been made with the APIs and Os of the time. Part of the reason for later versions of SketchUp is to incorporate changes made by the OS

2019 user struggling to install on Intel MBP

Technical Problems SketchUp

ateliernab July 22, 2026, 9:01pm 6

no, 19 should be fine

but yeah, a vpn or being is certain countries might do that.

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2019 user struggling to install on Intel MBP

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