Vray Render Button not working

Hi, I worked from home last week. I was using Sketchup Pro 2021. Now I am at our office and here, we are using Sketchup 2017. I saved my work from 2021 to 2017. I can open the file, but the problem is, I cannot render my model. When I click the render button, nothing happens.

Thank you.

Even if I copy the whole file and paste it to a brand new file, render button still won’t work.

Does it work if you start a new model, make a cube, and render?
Which version of V-Ray?

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