I just upgraded from the Free version to sketchup pro.
But on my iMac it keeps on telling me that I am on the free version. Its somehow does not change to the Pro version. I can’t call support either because I cant find a serial number because I cant launch my Pro version. When it says “we email you the serial number” I put in my email that is hooked with my account but I dont get an eamil. I NEED HELP! I am paying for support now but there is no way to contact support without the serial number (apparently) I am under extreme stress to get this up and runnig cause I need to open files that a client sent.
Am I correct the rvt files can be opened with sketchup pro?
PLEASE someone HELP!