Upgraded to SketchUp Shop, Annual Plan - Still only access to download DXF

I have been using the free web version for many years and today I wanted to download a DXF file. That is only available for Pro subscription so I subscribed - fair enough.

After upgrading to Sketchup Shop Annual plan I should get access to Advance file export and import but I still get the Upgrade suggestion when I want to do an export.

What have I missed?
I am confused

My Plan settings on the account clearly state that I have the SketchUp Shop Annual plan, but under my products only the Sketchup Free is displayed

Screenshot 2021-08-18 21.23.15.png

Try signing out, clearing your browser caches and then sign in again using the same e-mail address you used when you purchased the Shop subscription.