Unsubscribe for a Refund - Critical Financial Situation

SketchUp
1

Dear Staff,

My subscription has recently been automatically renewed; however, I will not be requiring SketchUp for the upcoming year.

I requested a refund today but have not received any response so far. Additionally, I attempted to use the “Contact Us” form, but it consistently redirects to an error page whenever I try to submit it.

I would also like to emphasize that we are currently facing a critical financial situation, which makes this refund especially important for us at this time.

Could you please confirm whether my request has been received? If not, I would be happy to provide any necessary details directly through this email:

contato@lojacasadoarquiteto.com.br

Thank you for your attention and support.

Kind regards,
[Vinicius Ache Ribeiro]

2

It seems that although you saw an error message, your request did get through. Someone is working on getting the refund for you.

3 Likes
3

Thank you, my friend. God bless you, have a great day.

4

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