Unexpected File Format Message


My file that I just worked on is not letting me open it any longer and the unexpected file format message comes up. I read some of the other forums and I saw that someone was able to open the file and purge the unused faces/tags?. Can someone help with this? I can’t open it and I sent an email to customer support, but have not heard back.

Share the .skp file so we can see if we can help you.

What operating system does your computer use? You put 2023 as the answer in your profile but that isn’t an answer to the question.

Hi Dave,

Thanks for your reply! I can I share the file privately?

I am using a Microsoft surface, does that answer the question?

Upload the file to DropBox and share the link in a private message. Click on my name and then Message.

That would indicate you are using Windows 10 or Windows 11. Whichever one of those is correct is what you should put in your forum profile.