Unexpected file format 2


#1

I have a 50 meg file that suddenly refuses to open, same happens with the skb with the message “Unexpected file format” I tried already renaming the skb file as a new skp without success
I read that I can upload the file to your team and perhaps it could be repaired!
I can send a Dropbox link if I know which email to send it to.
I would truly appreciate your help.
I started with SU in 2008 and never had this problem before.
Thanks


#2

I recently had the same problem. I searched the solution on various forums and no one could help me find a solution or how to avoid this problem. The most plausible and possible solution I found in forums was: Send the problem and the corrupted file to the sketchup technicians. Some people have been able to recover the files this way.


#3

Thank you Tiago,
I’m trying to find out where to send a link to Dropbox because is a 50 meg file.


#4

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