Unable to update Sketchup 2023 due to a MD5 checksum issue

i have the same problem i just downloaded the latest ver just a few minutes ago and its not working

Did you have your virus and malware protection temporarily turned off when you ran the installer ?

it’s seems i cant turn it off , i dont have that option

more like i dont have access to it

What version of Windows are on ?

I received the same error. Go to Windows Security, Protection history, under threats expand the threat and restore it. This pulls it out of quarantine.

Then,click on Virus & threat protection, Virus & threat protection setting - Manage settings - turn off “Real-time protection”. Once I did this and reran and it worked.

Just remember to turn it back on when done. Hope this helps!

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Windows 11 Famille Unilingue

see post by managerbuck above your last post

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This solves the issue - Thank you

It helped me too

Works for some people but not others. When I go to Windows Security, Protection history, under threats expand the threat and restore it. This pulls it out of quarantine.

There is no threat shown. I still receive the MD5 error. Any other suggestions.

New installation on Windows 11.