SketchUp 2023 Install Issue

[dan.tothill]

I finally bought a SketchUp license and am excited to move up from the Web App. I’ve downloaded the SketchUp install file for Windows but when I go to install, the installer gets stuck pretty early on and throws out the following error message:

"MD5 check failed for the current file to be staged. The file may be corrupted.

File: C:.…SketchUp 2023.msi"

There’s also a Windows security alert that pops up to let me know a threat has been detected. I don’t believe there’s any threat but it’s possible that Windows is preventing the install from going forward. I have no options to proceed/ignore the issue.

Any help would be greatly appreciated. I was hoping to get to study with SketchUp this weekend.

I have also submitted a help ticket to SketchUp and will update my post if they reply.

[ateliernab]

Yes. Hi, this it the 8th thread of the day.

on the top right of the forum you’ll find a search engine. just type 2023.msi or MD5 and you’ll find the 7 other, including the 6 containing the solution

edit : here is one, with solution included

Unable to update Sketchup 2023 due to a MD5 checksum issue

I heard back from that team. Here is their response: Before we release a new SketchUp installer, we always run it through VirusTotal. VirusTotal uses dozens of scanners including BitDefender, AVG, Kaspersky, and McAfee just to name a few. We have a clean bill of health for this installer and would only release it if that were the case. Furthermore, we always find a few false positives that could be system dependent or AV scanner dependent. We have filed a report with the Microsoft security tea…

[dan.tothill]

Awesome!! Thank you so much for your help and sorry for the redundant question.