Trouble to activate Trimble acount

I can not activate a new account with Trimble.
I created an account with a password and user id.
I need a email from Trimble with a link to activate the new account but it doesn’t come
The email is not in my email account (reception box or spam box)
All I need is to activate the Trimble account to update extensions. Sketchup has been installed an runs without problems

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