Trouble getting a plug-in to load


#1

Hi I can’t get a plug-in to load it’s for Luemen rt from Bentley. I cane see it in the plug-in folder when in windows but it does not show when in Sketch-up 2018 pro any ideas?

Dan Martin


#3

What folder? AppData/Users/etc. ?
I think it needs to be in the ProgramFiles/SketchUp/SketchUp 2018/Plugin folder.
Check here:

communities.bentley


#4

The plug-in gets installed when installing Lumen rt


#5

That’s were it’s installed


#6

Did you close SketchUp first?
It is best practice to install with right-clicking on the installer file and choose ‘run as administrator’

Did you get to choose which versions of SketchUp to install?


#7

Yes I get to install the version and Sketch-up was closed when the plug -in was installed


#8

Have you checked the toolbar in View->Toolbars, maybe it is hidden somewere?

Maybe there is a firewall or antivirus software that ‘capsules’ the extensions software.

Note: these are all, not specific clues as to install extensions like these.
Perhaps their community knows more (link in previous post)