Trimble Connect Extension - Cannot Log-In

trimbleconnect
login

#1

Trimble Connect pop-up window stops on loading indicator, preventing me from interacting with an existing project.

I can log-in in a browser but not from within SU. I already tried to re-install Trimble Connect extension; restart SU multiple times. Log/in/out from browser as well as restarting my iMac…


#2

I currently have the same issue.
Until yesterday I could login in Trimble Connect via SU. However I updated the extension yesterday. After that it keeps loading and loading… See: https://drive.google.com/file/d/1det4d9WvX_r9xJQTzF9HSJFKB5tYeab7/view

Anyone a solution to this?


#3

Try to delete the webcache:

C:\Users*YOURUSERNAME*\AppData\Roaming\SketchUp\SketchUp 2018\WebCache

Does this help?


#4

Perfect!

It works. Thanks a lot.