Tag names sometimes not editable

As of this morning, this has been happening:
I click on a tag, pause and click again to edit its name.
The text becomes editable for a split second and then goes back to the selected (not editable) mode.
Tried restarting Sketchup and then the computer, but still happening.
Thank you in advance.

Have you updated to the latest release of SU2021?

Hi Dave,
I just updated to 21.0.391.
This is the first time I have done an update since switching to web-based.
Now I can’t seem to open SketchUp.

I did the update.
Welcome screen said “sign in.”
Clicked that and the button switched to “launch browser again.”
Clicked that and nothing happened.
Went to browser and Trimble and signed in.
Back in SketchUp, welcome screen still offers up “sign in” and then “launch browser again.”
Same happens if I try to open a file on my drive.
Please help.

I don’t understand. SketchUp 2021 is not web-based.

Try this:

Go to sketchup.com/download/all and download the installer for 2021.
Make sure SketchUp and LayOut are closed.
Right click on the downloaded installer and choose Run as administrator.
If prompted, choose Repair.
Do a cold reboot of your computer (power off and power back on.)
Then open SketchUp and if prompted, sign in to your account.

Hi Dave,

Sorry, I meant subscription-based. Still getting familiar with new situation.

That worked.

Thank you SO MUCH for your help.


Tags problem persists.



Adam Eisman





Hmmm… I’m not having any problem renaming tags. This is in the latest release of 2021.

There was an earlier post about problems particularly about editing long tag names.

Try what’s recommended in that thread, towards the end.

I just reinstalled as administrator (again), and still have the problem.
Unlike in your video, after clicking the tag name the second time, in a split second it goes back to full blue.

Odd. I was seeing that in the first release of 2021 but not in the latest release.

The name is probably too long, try to widen the panel and click at the end ( after the sixth character)

The tag is only 11 characters,
clicking at the end works!
Thanks Mike.

What I was saying about the sixth character is that it needs to be closer than six from the end, not six from the beginning. Of course, with 11 characters in the name that ends up being a similar place to click.

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