I need help with my subscription. I have Sketchup 2021 and about a month ago I ordered my subscription and used the promo code promo21code or something similar to that and had to pay 243.00. I am having problems trying to reach someone to help me with my problems with the subscription
But, what is the problem? Still saying ‘Trial’ or ‘No Products?
Make sure to have ‘Product taccess’ in the Member section in your Account Management Portal ( myaccount.trimble.com)
Manage your Subscription to SketchUp. In the browser, go to
myaccount.trimble.com and log in with the email address you used to purchase the subscription. Choose the account under which it says “Purchased via reseller…” or the company account
On the left side, click on the 'Members' section. This is where you can add users and choose the role of each of them. It is likely that the email address with which you purchased the subscription is already listed, as this is the 'Account Ow…
I am needing Kevin Tripp from Sketchup to call me about my account. I noticed that there were three copies that were paid for I only wanted one copy please give me a call.
I am trying to do it this way because I can never get through to anyone to help me and so I thought maybe I couldn’t get a hold of someone this way.