Start up problems Nvidia Geforce MX130

You mean “was working fine”.

So the problem is something with the Windows update. Neither version of SketchUp you mention has changed in that time.

Fundamental troubleshooting method is to look at what changed immediately before the problem shows up.

It must be a bad GPU driver update from the Microsoft side then.
Normally this is easily fixed by installing the latest drivers from the vendors site, but in your case that seems to not work due to errors while installing..

My guess is that Nvidia is the place to go for help.

P.S. For future’s sake you can disable automatic updates from Windows, but keep the notifications on. Then you can decide what updates you want or not. And don’t forget: Don’t ever trust Windows on a GPU driver!!

You said that you can’t install drivers.

That’s problematic

At this stage, if feeling adventurous, I would perhaps uninstall the old graphics driver completely and then try again to install the latest version from Nvidia.

And, of course, you need administrative privileges to install anything.

I would suggest using Display driver uninstaller for the removal process.

“NOW” or “NO” ? (If SketchUp was previously running on a additional display that was disconnected, It may not get repositioned on the single display.)

Most of your symptom normally indicate that SketchUp is running, has the focus but is offscreen.

However, CTRL ALT DEL should always work as it’s a system shortcut.

There are two display drivers when I look at the device management. Is that normal?

Yes, if you have 2 graphics devices which you do wink :wink:

Update the intel drivers also

yes, that’s normal.
All motherboards have an onboard GPU these days. Bur they are not reccomended for SketchUp as they are not fast at all.
Your Geforce MX130 is roughly 2x faster than the UHD 620. You do have to make sure that SketchUp uses your MX130 though. This is done in the SketchUp preferences..

I downloaded this assistant, ran it, but it said no software updates available for your system.

You need to go to the Nvidia website for to get the latest drivers.