Something went wrong trying to initialise the sketch model

hi there, does anyone know what this means ? cant do anything even tried restarting my laptop and won’t let me

Its working now but none of my lights are showing up even though they are on, high intensity and power W

This is a Vray issue. Have you tried contacting their Customer Support or checking their site for information?

Post your model so someone with a working V-ray like @eric-s could take a look. Often it is a problem with a corrupt material.

contacted chaos all sorted now thanks guys

What was their fix? It might help someone else in the future.