Sketchup Pro 2021 Classic Licence - too many devices

hi, ive been using sketchup 2021 classic license, and after sometime my PC getting old and crash from time to time. i need to remove the license from my skp2021, then when I tried to add the license again, it said “too many devices” I only have one computer and only add the license to other computer once, please help.

I would Private Message one of the SU team members here with your query. Maybe @colin ?

Ah thank you, i’ve tried but still no reply

it’s not 6am yet over there. pretty sure most people that can help you are about to wake up.

Ah i see, thankss a lot!

Please do not double post, against forum rules.