I’m 4 days into using SketchUp Pro 2019. It has frozen my computer at least 12 times. Control Alt Delete doesn’t even work. I have to hard stop/start my computer by holding down the power button. I have an Inspiron 17-7778, processor Intel Core i7-6500U CPU@2.5 GHz, 2.6 GHz, 16GB DDR4 RAM, 512GB SSD. NVDIA GeForce940MX video card. This computer is powerful enough to run AutoCad.
I read some forum posts about Managing the NVIDIA Control Panel. I changed the setting to High-performance NVIDIA processor. It WAS set to NVIDIA GPU. This seemed to help. Instead of freezing frequently (hourly) it now freezes less frequently (4 hours). Possible this wasn’t connected at all to the issue but thought I should mention it.
Please help! I am loving SketchUp and want to solve this issue!!!
Thanks in advance.