SketchUp Pro 2017 won't quit or autosave - Mac OS Sierra



Just upgraded to 2017 from 2016 about a week ago. Running OS Sierra on my iMac. Sketchup refuses to quit (force quit only) and also experiences “failure to save” issues. Deleted and downloaded program again, same issues. Any suggestions?


Does your system meet the minimal requirements ?


Same situation


Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro11,4
Processor Name: Intel Core i7
Processor Speed: 2.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP114.0172.B13
SMC Version (system): 2.29f24
Serial Number (system): C02SMB8UG8WN
Hardware UUID: D49A18BB-BF7E-516F-A7F9-CA743DCF404D

2017 freeze and don't quit when trying to close and quit

I’ve encountered similar problems a few times and traced them to errant extensions. What plugins/extensions do you have installed? You could try disabling/uninstalling them to see whether that improves the situation.


Hi, thanks for the responses. My system is a late 2015 iMac, 4ghz Intel Core i7, 24 GB RAM, running OS Sierra version 10.12.3. As far as extensions, I’m running the following:

Lib Fredo 6
Joint Push-Pull (hasn’t been updated recently, may be the cause of the problem)
CleanUp 3
Podium Version 2.5 Demo Version

The autosave issue comes and goes, but the “refuse to quit” issue is constant.


This topic was automatically closed after 91 days. New replies are no longer allowed.