I manage Sketchup Pro 2015 licences for 15 users, and we have just updated them from Windows 7 to Windows 10 machines.
I have removed the licence from the old machines, and I am trying to activate the licences on the new machines.
8 activations have been successful, but the other 6 licences/installs will not activate.
I enter the serial number and activation key, and click Activate - an NOTHING happens, not even an error message. It’s like the activation button is just not working. I close the program and try again, same thing, it just sits there.
Any advice?
Thanks,
Natalie
There is a problem we’ve been trying to fix for a while. I will send a direct message to you, to get some information I will need in order to work around the problem.
Hi, I am having the same problem for Sketchup Pro 2015. Please help.
Hi, i have the same issue. Is there a way around ? Thank you.
Hi Colin, We have the same issue, can you please assist us ?
Dear Colin,
I have a same issue with reactivation of Sketchup Pro 2015 full license on new computer.
I would appreciate a lot a hint how to make the activation work.
Thank you in advance
Maxim
Hello,
i have a Customer who is working with Sketchupo 2015 Pro. I have changed his Hardware and we can not activate his Version. Can you still help in this Case and what kind of Information do you need?
kind regards
Torsten
Hi Colin,
Can you send me the answer as well?
@colin can you please send me the 2015 work around as well? Thank you.
relax, it’s 9 am over there, Colin is starting his day, no need to post everywhere 
Learning the forum mechanics. Not trying to post everywhere—just trying to get an answer on a known issue.
If there is a 2015 activation workaround, that would be useful. Otherwise the extra commentary does not really move it forward.
well, on your other thread, I gave you a link to a solution with some old SU versions, have you tried it yet ?
This topic is discussed in many other threads; you are not the first to bring it up.
@colin can you assist? can we set up a time to resolve this?
Thank you.
@colin checking in again here to see if you are willing to assist