One of our user’s Sketchup Pro 2015 crashes with some frequency.
I have tried contacting Sketchup technical support through the form on their website but we’re more than a month later now and there has been no response.
The user’s laptop works fine otherwise and we havent detected any abnormal CPU or RAM utilization during the use of Sketchup. The laptop’s self diagnostics also came up clean.
This is a Dell Latitude E5540 with 8GB RAM running Windows 7 with all latest updates.
You can download the Sketchup undo logs and crash dumps from this link:
Does anyone have any idea what might be causing this?