As title suggests I’ve been using Sketchup 3Dwarehouse fine and now the 3D Viewer decides I should upgrade to an older version of Chrome Browser than I am presently using. That sentence doesn’t make sense but it’s true. Please help. Thanks in Advance
Message it gives me as follows:
SketchUp Web does not run on Chrome version 56.0 . Please update your browser to continue.
Note this is SUWH within SU, SUWH in that same browser actually works… go figure…
I just started having the same problem, within about a week. The difference is that my message says I am on Chrome 52, not 56, but I imagine its the same issue… since Im actually running the latest Chrome
If you use SketchUp, you are using Chrome by using Extensions or 3D Warehouse (Chromium is embedded). It gave us less errors than relying on dead IE or Safari. We will provide a fix shortly, barring no errors.
That’s a new feature. Here’s why: with Chrome, new updated versions are fairly frequent, and for the 3D Viewer / modeler to continue to take advantage of newer features (and avoid older bugs), we decided to open in your browser, which you probably keep up to date due to security patches.
Chome was also released 10 years ago, and today it’s on version 69. The version of Chromium we embed in SketchUp is limited to SketchUp updates, so as SketchUp gets 2 or 3 years old, so’s your Chromium version (now about 15 versions back). That’s still OK for most stuff, but 3D modeling & viewing in a browser is a recent phenomenon with a lot of code updates. Most of our crashes in the viewer are coming from SketchUp 2017, so to avoid those, we’re opening in a separate browser, that’s likely more up-to-date. Is that a pain for you? Thanks for the feedback.
So does this basically mean I have to inspect a model in the browser then go back to the in SU WH to download it into my active Sketchup Pro model I’m working on? If that is the case yes it’s a pain and increases the time needed to use 3D WH to check out; save it to a location, go back to SU, import said model… a shame the chosen solution is to increase the time needed to import a model.
Yes, but click on it: it will open in your default browser, and Safari 12 is fine. I have a machine with Safari 11 on it, and it launches fine.
As explained above: we launch in an external browser. It has been noted that some users do not like this.
What isn’t noted above: we think this leads to less Viewer crashes, which is why we do it. We understand this is not optimal for all cases, and will continue to ponder this.