I had both Make 2016 and 2017.1.174 up and running fine on a 64-bit Windows 10 Pro system. I used Revo Uninstall Pro to uninstall 2016, which included a moderate scrub of the registry and left-over files. I looked at those steps carefully, and they only touched 2016-related items. Then went to open a file in 2017 and it crashed with an error report. Rebooted and tried again, same result, Did a Make install/repair, same result. Did a Make uninstall and re-install, same result. Did a Revo Uninstall and scrub on 2017, then reinstalled. Same result. What happens after a fresh install, is that I get the initial windows up to the point of specifying the template, and then nothing. Sometimes I’ve gotten a bugsplat, but most recently, I’m not even getting that. Scattered through there at reasonable points have been system reboots.
Any suggestion on what next, other than to go back to 2016 - assuming that will work?
I see there have been problems with video drivers, but 2017 was working fine before I uninstalled 2016.
Disappointed that there have been no replies on this problem …
I did just run Sketchup 2017 Checkup and got these results:
Results:
Success: System RAM requirement has been met!
Success: Operating system version requirement has been met!
Success: Graphics card RAM requirement has been met!
Success: Graphics card OpenGL requirement has been met!
Success: Graphics card Hardware Acceleration requirement has been met!
Success: Graphics card capability tests have passed.
Congratulations, your computer has met all the minimum requirements to run SketchUp 2017.
Just FYI, I looked at the Registry values for .Net (per Microsoft instructions), and it wasn’t clear to me that 4.5.2 was installed, so I downloaded the Microsoft install package for that, and on running, it exited and said it was already installed.
YES!!! I found what looked like the correct link for VC++ 2015 in another thread, ran the install, it came up with the options of Repair and Uninstall. I did the Repair, which then required a reboot, and now Make 2017 seems to be working fine.
Thanks VERY much - in the few days I used it, I noticed it’s A LOT faster at loading and rendering files.
Probably worth a look at what it was in the uninstall for Make 2016 that broke the VC++.