Katy and Brad 1.skp (161.6 KB)
Hi I wonder if anyone can help.
I’ve been working on this project for a few days with no problems. Today every time I try and make a duplicate with the move tool the programme crashes and becomes unresponsive.
I’m using Windows 11
Thank you, Orlando
I checked in the web-app (Microsoft Edge, Win10 ), but I didn’t notice any problems with moving or copying. Also I cheeked the model in a desktop version and no fixable problems found.
What web browser are you using? Latest versions of Chrome, or Microsoft Edge are recommended…
What in particular are you trying to duplicate? Like @dezmo I’m not having any problem in the web based version. I opened it in SketchUp for desktop, too. It behaves there as well.
You model doesn’t contain any complex geometry so I wouldn’t expect it to cause SketchUp to become unresponsive.
I do see some odd structuring of the model. Excessive nesting as in this case.
And you have loose geometry combined with groups in parent groups as in that base assembly.
Thank you both very much for your responses.
I’m trying to duplicate one of the panels - trapezoid (?) end of the shelved out drawer unit. But it happens as soon as I create the duplicate using ctrl + m.
I’ve tried it on other parts and it sometimes works but sometimes crashes, including in other saved projects. When I build a brand new test part, it seems to work fine.
I’ve just downloaded Chrome and tried on that but the same thing happens.
I’m not very experienced with sketchup and have fairly poor computer skills so I do get in a muddle with grouping. How do I access the ‘outliner’ tab, my options look different to the ones shown in your screenshot, perhaps that would help me to sort out nesting issues.
Are you holding Ctrl or pressing it at the same time you hit m? If so, try tapping M to get the Move tool and then tap Ctrl to activate the copy function. Don’t tap them together and don’t hold either one.
This takes a little practice but make sure you are grouping geometry for each “board”. Actually I think you would do better to use components instead. That can save you an awful lot of work.
Outliner isn’t available with the free web version. It is available in SketchUp Go (web based) and SketchUp for Desktop (Pro or Studio subscription).
I used Outliner to show you the nesting the the groups in your model. Limit the amount of nesting (components or groups inside of components or groups) you create. What you have with those panels is sort of like a Matryoshka doll. You have a lot of levels to open before you get to the actual geometry if you want to make any edits.
Presumably you’re a hobbyist since you are using the free web version but you might find the added capabilities of SketchUp Go worth the price of the subscription. There’s more than just Outliner as compared to SketchUp Free.
Side question: Are you planning to cut the large end frame out of a single piece of 18mm thick MDF or something?
Thanks Dave, I can struggle through without duplicating if necessary. No I’m not holding ctrl and m together. I found components more confusing so now tend to try and just use groups but don’t understand it properly. some more tutorials I think…
I used sketchup make to begin with which I prefered so will certainly think about sketchup go.
It’s all going to be birch ply, bb/bb for the framework and bb/b for the drawers but I’m thinking about having all of the parts cut / cnc by cw workshop who specialise in this kind of thing. So I was going to see how much it is to have that large panel cut as the diagram shows but quite likely will end up being made of five parts joined with dominos. Hope that makes sense.
You shouldn’t have to avoid duplicating parts in the model. There’s something strange going on because you should be able to use Move/Copy to duplicate parts.
It would be helpful to understand what you found confusing about components.
Yes, it makes sense. FWIW, you can export .dxf files with SketchUp Go which could be sent to the shop and used for creating the CNC toolpaths.
Really helpful to know about the cnc formatting, I’ve been delaying thinking about that.
I think the reason I just group each individual piece is to stop them interfering with each other as I make a lot of changes. When using components I found that I’d move or alter one piece and another would move with it
I’m going to try on another computer tomorrow and see how that works. Thanks again for your help.
Making groups and components is the way to prevent geometry from merging when you don’t want it.
Part of the advantage of using components is that editing one instance edits the other instances so you don’t have to edit every one but you do have to manage that correctly with options like Make Unique. Use of components can make your modeling much more efficient .
Good luck.
And you’re welcome.
Hey there,
I’ve been experiencing the same thing for at least a week. Occasionally it works, but seems like it crashes specifically when using the duplication using “Option” of an object I create. For example, a rectangle that I wan to space evenly. It seems to work if I’m duplicating a Group, component or downloaded item. It’s driving me crazy.
I am having the same problem. Sketchup for Web crashes when I attempt a move+copy.
M click and move then press option to copy.
Ben crash test 2.skp (117.5 KB)
Try to move+copy the group “Joist Hanger 2mm” in this file.
It feels like my file is corrupt. It occurs repeatedly on the same items, and only on specific items, not all items. Maybe it’s the group that’s the problem…
I have a Sketchup Go subscription. Have submitted multiple crash reports. Have submitted a support query but haven’t heard back as yet.
Have tried in Brave, Safari, and Firefox, on a late 2013 MacBook Pro.
I did the following with your model in Chrome with no problem.
Looks like you only moved it, you didn’t hit copy? Or maybe the GIF ends before you copied? It’s the copy that causes the crash.
I have also tried on two completely different PCs using Edge and can reproduce the crash on both.
I can easily replicate the crash:
(W10. MS Edge 131.0.2903.86)
Happens in FF too.
Hi everyone, this has been reported directly to our Web team. It happens specifically when copying entities 2 or more levels down into a nested component. I know it’s not an ideal workaround, but while our developers are working on it, exploding the component or group to the same level or one level above the one being edited does prevent the crash. Alternately, copying the entity, fully closing out of all levels of the nested component, and then pasting also appears to work without crashing.
Thank you for the explanation and workaround!
We just deployed the fix, please try again and let us know if you have any other issues.
