SketchUp for Schools- Curriculum not working

#1

Hello,

My school uses the browser-based Gsuite app Sketchup for Schools.

Today, I’ve had a staff member report that they cannot access the ‘Curriculum’ part of the app. When they attempt this, they get a ‘refused to connect’ message as shown below.

image
image.png1955×1036 79.9 KB

I also noticed that this link that I found via a Google search returns a 404 error:
https://www.sketchup.com/education/sketchup-for-schools/curriculum

Has this functionality been discontinued? I could not find any announcement or information that indicates this.

Thanks

#2

Not discontinued. Either the service is temporarily down (there was another 404 issue recently), or a dead link (changed in the website redesign).

Another thing to try is to clear the browser cache and cookies for the domain “*.sketchup.com”. Otherwise I am sure it will be fixed soon.

#3

Thanks for the reply. I hope that you are correct- there has been no change on our end and it has been nearly 24 hours since the issue was first reported to me.

#4

We’re aware and we have our best people working on it.

#5

Please try to access the Curriculum folder now.

#6

Seems to be working again now, thanks for your help

#7

This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.