SketchUp for iPad crashes when deleting measurements

SketchUp for iPad
1

After updating to SketchUp 6.2.0 a week ago, the app crashes when i delete or edit measurements. This happens about 70% of the time.

Advice?

2

Hio @johngeorgeson,
Thanks very much for taking the time to report the issue that you’re experiencing with the Dimension tools and apologies for the trouble. We’ll definitely be looking into this.

If you get a chance, can you please do me a quick favor and send me an email using the Contact Us button within the app, via the Feedback tab on the Home Screen? The email template is configured to include your TID, which will help us look up the crash logs and investigate the underlying cause of the issue.

3

Good morning Mike,
I’m using SketchUp on iPad, and cannot find the Contact Us button or the Feedback tab. Do i need to do this on a computer?

John D. Georgeson
UpBeat Studios LLC
608-516-3016

4

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image2732×2048 133 KB

Hi John, it’s this button here.

5

Thanks :slight_smile:

John D. Georgeson
UpBeat Studios LLC
608-516-3016

6

@johngeorgeson quick note to follow up on this thread. We’ve included a fix for the issue that you reported here, in last week’s release of 6.2.1 (1966). If for some reason you’re still seeing this issue after updating to the latest version, please let us know.