The computer was bought with the thought that we met the requirements to run Sketchup. It’s brand new, running on Windows 7 64-bit. there are no other programs except MS Office and Sketcup Viewer. I’ve done all the windows updates as well us updated NVIDIA graphic drivers.
Our computer is just using Sketchup Viewer to navigate around sketchup files sent to us by our clients. We are a homebuilding company so most of our files are huge with a lot of layers. Files range from 100 MB - 400 MB. When I open a sketchup file, it will load properly but then it will freeze on me.
Is there something that I need to do to fix this or is my system not sufficient enough to handle this big file? It works fine on our client’s computers, just not on our side.
That is quite large for a SketchUp file. I personally try to keep mine under 50MB whenever possible. The larger the file gets, the more it will slow down your computer. Your specs seem good so I doubt it is the machine.
In my experience it tends to be something to do with the file itself. With that in mind, if you don’t mind me asking, what exactly are these files? Is there some sort of super complex geometry or over-detailed textures? Are you importing a lot of images in these files? Would you be willing to share one with me so I can take a look?
Thanks for your response. Due to the nature of our projects, we cannot share the file. Our clients are the one creating the files for us, we are just viewing them. and files are actually around 600 MB which is really large but was told this is how big our project is since it’s a new community.
I will try to download the Sketchup Pro trial version, it maybe an issue with using the Sketchup Viewer only as suggested by another user.
After installing the Sketchup Pro 2016 trial version, the file is running smoothly. I guess it was an issue with running the file on Sketchup Viewer.
We will test this for 30 days and see how it goes.
Thanks for your input.
Is it truly the same?
Check if you have the latest NVIDIA drivers, not through windows, but directly fro m NVIDIA.
Then make sure SketchUp uses the graphic card by right clicking on the desktop and choose the nvidia settings, 3D tab and add the programs that need the desicated graphic or strong video card…