Hello everyone, for a few days now when I download a live component and try to configure it I get this error message:
"SketchUp has encountered an error. Check that you are signed in to SketchUp and that you have internet connectivity.
Please send this error report to the SketchUp team by clicking the “Send Error Report” button below. The report will help us identify problems and fix crashes in future versions of SketchUp.
All information will be treated confidentially and will be used only to improve this product.
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Error Details (will already be included in submitted report):
Could not connect to engine.
Exception connecting to engine.
Connection to socket failed with exception message: 4"
I have tried several times to log out and back in and my connection is ok.
Have you ever received this error message? how did you solve this problem? is it a bug?
thank you in advance
