The SketchUp Customer Support and Technical Support forms in the Customer Support Center are currently unavailable.
We apologise for any inconvenience. We want to let you know that we are aware of the issue and we are working on restoring the service as soon as possible.
If you need assistance, please try to submit your form again in a couple of hours.
Meanwhile, please feel free to use the SketchUp Community Forum to search for your question and/or post your question. The forum folks might be able to help you with your issue.
Thanks for your patience and understanding while we work on fixing this issue!