Whilst using Sketchup, randomly the file(s) will crash without any lag at all. This is whilst doing very basic functions such as using push pull on a small plain box. Or moving an object. This happens multiple times a day, sometimes on imediate relaunch and sometimes after a few hours. I’ve tried moving the files onto my desktop rather on the company dropbox (which the files are downloaded and no one else in the office is having these issues)
On relaunch, my setting will occasionally reset, or revert to shortcuts that I’ve had on previous days
Below is the report of the Problem details, and I’ve also included Thread 0 which it is saying it crashes on.
Process: SketchUp [377]
Path: /Applications/SketchUp 2023/SketchUp.app/Contents/MacOS/SketchUp
Identifier: com.sketchup.SketchUp.2023
Version: 23.1 (23.1.341)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: SketchUp [377]
User ID: 504
Date/Time: 2024-08-08 11:40:23.762 +0100
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: 1875CAEF-0794-EB4D-3F93-93D9456AD84E
Time Awake Since Boot: 1700 seconds
System Integrity Protection: enabled
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0:
→
__TEXT 105488000-105de4000 [ 9584K] r-x/r-x SM=COW /Applications/SketchUp 2023/SketchUp.app/Contents/MacOS/SketchUp
Application Specific Information:
abort() called
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff2042990e __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff204585bd pthread_kill + 263
2 libsystem_c.dylib 0x00007fff203ad406 abort + 125
3 Ruby 0x000000010630df59 die + 9
4 Ruby 0x000000010630e078 rb_bug_for_fatal_signal + 280
5 Ruby 0x00000001064a1dac sigsegv + 92
6 libsystem_platform.dylib 0x00007fff2049dd7d _sigtramp + 29
7 ??? 000000000000000000 0 + 0
8 enscape_plugin_sketchup.bundle 0x0000000163a48290 Rice::detail::NativeFunction<Rice::Object (Enscape::Sketchup::SketchupApi::RubyImpl::DefinitionsObserver::)(Rice::Object, Rice::Object), true>::operator()(int, unsigned long, unsigned long) + 208
9 Ruby 0x000000010656630a call_cfunc_m1 + 42
10 Ruby 0x0000000106568680 vm_call0_cfunc_with_frame + 1648
11 Ruby 0x0000000106567cbd vm_call0_cfunc + 45
12 Ruby 0x00000001065419d5 vm_call0_body + 389
13 Ruby 0x000000010654181b rb_vm_call0 + 315
14 Ruby 0x00000001065429c7 rb_vm_call_kw + 103
15 Ruby 0x00000001065689fe rb_call0 + 302
16 Ruby 0x0000000106543a20 rb_call + 80
17 Ruby 0x0000000106543cb1 rb_funcallv + 49
18 com.sketchup.SketchUp.2023 0x0000000105a69d58 0x105488000 + 6167896
19 Ruby 0x000000010631ac11 rb_protect + 385
20 com.sketchup.SketchUp.2023 0x0000000105a69be4 protect_funcall(unsigned long, unsigned long, std::__1::vector<unsigned long, std::__1::allocator > const&) + 255
21 com.sketchup.SketchUp.2023 0x0000000105a69f98 protect_funcall(unsigned long, unsigned long, int, …) + 516
22 com.sketchup.SketchUp.2023 0x0000000105a3c5ea sketchup::api::ruby::NotificationQueue::DispatchNotification(sketchup::api::ruby::RubyApiNotification const&) + 152
23 com.sketchup.SketchUp.2023 0x0000000105a3c508 sketchup::api::ruby::NotificationQueue::Record(sketchup::api::ruby::RubyApiNotification const&) + 264
24 com.sketchup.SketchUp.2023 0x0000000105a42b42 sketchup::api::ruby::NotificationManager::Record(CRubyObserver*, unsigned long, unsigned long, unsigned long) + 568
25 com.sketchup.SketchUp.2023 0x0000000105a5e63d CRubyDefinitionsObserver::OnNotification(atlast::NotificationId const&, std::__1::any const&) + 263
26 libCommonUtils.dylib 0x0000000108939c31 CNotificationCenter::SendNotification(atlast::NotificationId const&, std::__1::any const&) + 127
27 com.sketchup.SketchUp.2023 0x00000001058582ad CComponentNotification::SendNotification(EComponentNotificationType, CComponentDefinition*, CComponentInstance*) + 77
28 com.sketchup.SketchUp.2023 0x0000000105858c41 CComponentDefinition::Destroy() + 29
29 com.sketchup.SketchUp.2023 0x0000000105ae6f54 CComponentPlacer::Commit(bool) + 766
30 com.sketchup.SketchUp.2023 0x0000000105b3954c CMoveTool::CopyGeometry(CSketchUpModel*) + 120
31 com.sketchup.SketchUp.2023 0x0000000105b39fdc CMoveTool::OnEndOperation(CSketchUpModel*, atlast::utils::atlast_ustring const&) + 244
32 com.sketchup.SketchUp.2023 0x0000000105abc8f0 CTwoPointTool::EndOperation(unsigned int, sketchup::CPoint, ISketchView*, bool) + 600
33 com.sketchup.SketchUp.2023 0x00000001054a45b3 0x105488000 + 116147
34 com.apple.AppKit 0x00007fff22f6cdf8 forwardMethod + 204
35 com.apple.AppKit 0x00007fff22f7376e -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4961
36 com.apple.AppKit 0x00007fff22ee2f88 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2594
37 com.apple.AppKit 0x00007fff22ee2346 -[NSWindow(NSEventRouting) sendEvent:] + 347
38 com.sketchup.SketchUp.2023 0x00000001054cd122 0x105488000 + 282914
39 com.apple.AppKit 0x00007fff22ee0754 -[NSApplication(NSEvent) sendEvent:] + 352
40 libCommonWebEngine.dylib 0x0000000107f98956 -[CefNSApplication sendEvent:] + 117
41 com.sketchup.SketchUp.2023 0x00000001054e79f6 0x105488000 + 391670
42 com.apple.AppKit 0x00007fff231b94f1 -[NSApplication _handleEvent:] + 65
43 com.apple.AppKit 0x00007fff22d495ee -[NSApplication run] + 623
44 com.apple.AppKit 0x00007fff22d1d7cc NSApplicationMain + 816
45 com.sketchup.SketchUp.2023 0x0000000105494159 main + 147
46 libdyld.dylib 0x00007fff20473f3d start + 1