SketchUp crashes on quit or closing file

crash
mac
sierra

#1

Hello

Sketchup crashes when I trying to close a file or quit and opens bug reports.
When I open Sketchup after crashed its open all my unclosed files. So now I have tens opened files
Reinstallation does not help


#2

Are you sending in the Bug Splats?


#3

I thought the Bag reports application sent it to apple

How can I sent Bug Splats?


#4

If you get a Bug Splat when SketchUp crashes, a window should pop up. You can add some information about what you were doing at the time and if you add your name and e-mail address, there’s some hope they will be able to identify them as your crashes.

If you aren’t getting Bug splats, I’d be suspicious of the graphics card and its drivers. AMD Radeon cards have a history of less than adequate OpenGL support.

You can also search the forum for other possible reports of SU crashing during quit.


#5

You can copy the data in the Apple crash reporter and PM it to me, or paste the top part here (just through the first thread should be good). There’s usually something obvious in the stack, the top 2 being graphics card or ruby extensions related.


#6

Process: SketchUp [42948]
Path: /Volumes/VOLUME/*/SketchUp.app/Contents/MacOS/SketchUp
Identifier: com.sketchup.SketchUp.2016
Version: 16.1 (16.1.1451)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: SketchUp [42948]
User ID: 501

Date/Time: 2017-01-17 17:42:53.276 -0800
OS Version: Mac OS X 10.12.2 (16C68)
Report Version: 12
Anonymous UUID: 554E418C-2A42-C357-AE20-0F4C61F17B0A

Sleep/Wake UUID: EB16C00C-683F-4682-9CC4-15DA3C83023C

Time Awake Since Boot: 160000 seconds
Time Since Wake: 130 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000002c
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0x2c:
–>
__TEXT 0000000106021000-000000010689c000 [ 8684K] r-x/rwx SM=COW /var/folders/*/SketchUp.app/Contents/MacOS/SketchUp

Application Specific Information:
Performing @selector(_close:) from sender _NSThemeCloseWidget 0x608002f982c0

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.sketchup.SketchUp.2016 0x0000000106553f76 CSketchView::MustDrawItemBufferNPR() + 18
1 com.sketchup.SketchUp.2016 0x000000010654b004 CSketchView::Draw(sketchup::CRect*, bool) + 438
2 com.sketchup.SketchUp.2016 0x000000010604087b CMacSketchUpView::OnDraw() + 53
3 com.apple.AppKit 0x00007fff8a1ce029 -[NSView _drawRect:clip:] + 2276
4 com.apple.AppKit 0x00007fff8a21dfd3 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1753
5 com.apple.AppKit 0x00007fff8a21e43e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2884
6 com.apple.AppKit 0x00007fff8a21e43e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2884
7 com.apple.AppKit 0x00007fff8a1cbb62 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 837
8 com.apple.AppKit 0x00007fff8a1cb33f -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 334
9 com.apple.AppKit 0x00007fff8a1c9768 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2452
10 com.apple.AppKit 0x00007fff8a1c5055 -[NSView displayIfNeeded] + 1748
11 com.apple.AppKit 0x00007fff8a14afec -[NSThemeFrame handleSetFrameCommonRedisplay] + 270
12 com.apple.AppKit 0x00007fff8a142628 -[NSWindow _setFrameCommon:display:stashSize:] + 3635
13 com.apple.AppKit 0x00007fff8a1417e7 -[NSWindow _setFrame:display:allowImplicitAnimation:stashSize:] + 222
14 com.apple.AppKit 0x00007fff8a25203a -[NSWindow setFrame:display:animate:] + 603
15 com.apple.AppKit 0x00007fff8a8a7f09 -[NSThemeFrame _growWindowReshapeContentAndToolbarView:withOldToolbarFrameSize:animate:] + 1558
16 com.apple.AppKit 0x00007fff8a8a82e5 -[NSThemeFrame _reshapeContentAndToolbarView:withOldToolbarFrameSize:resizeWindow:animate:] + 571
17 com.apple.AppKit 0x00007fff8a13f078 -[NSThemeFrame _toolbarFrameSizeChanged:oldSize:] + 64
18 com.apple.AppKit 0x00007fff8a2518e8 -[NSWindow _toolbarFrameSizeChanged:oldSize:] + 97
19 com.apple.AppKit 0x00007fff8a112b3a -[NSToolbarView _layoutDirtyItemViewersAndTileToolbar] + 6094
20 com.apple.AppKit 0x00007fff8a10395f -[NSToolbar _noteToolbarShowsBaselinePropertyChanged] + 27
21 com.apple.AppKit 0x00007fff8a8c0544 -[NSToolbar _setHideBaselineOverride:] + 96
22 com.apple.AppKit 0x00007fff8a8ad49c -[NSWindowStackController _removeTabBarAccessoryViewControllerForWindow:] + 279
23 com.apple.AppKit 0x00007fff8a8ae452 -[NSWindowStackController removeWindow:] + 774
24 com.apple.AppKit 0x00007fff8a48bc1c -[NSWindow(NSWindowTabbing) _doTabbedWindowCleanupForOrderOut] + 98
25 com.apple.AppKit 0x00007fff8a30c9f5 __18-[NSWindow _close]_block_invoke + 82
26 com.apple.QuickLookUIFramework 0x00007fff92234926 -[QLSeamlessDocumentCloser closeWindow:contentFrame:withBlock:] + 89
27 com.apple.AppKit 0x00007fff8a30c949 -[NSWindow _close] + 354
28 com.apple.AppKit 0x00007fff8a3dd329 -[NSDocument something:didSomething:soContinue:] + 17
29 com.apple.CoreFoundation 0x00007fff8c5426dc invoking
+ 140
30 com.apple.CoreFoundation 0x00007fff8c542561 -[NSInvocation invoke] + 289
31 com.sketchup.SketchUp.2016 0x0000000106023bae 0x106021000 + 11182
32 com.sketchup.SketchUp.2016 0x00000001060247b8 0x106021000 + 14264
33 com.apple.AppKit 0x00007fff8a3dbc61 __75-[NSDocument canCloseDocumentWithDelegate:shouldCloseSelector:contextInfo:]_block_invoke + 158
34 com.apple.AppKit 0x00007fff8a64ce11 -[NSDocument(NSDocumentSerializationAPIs) performActivityWithSynchronousWaiting:usingBlock:cancellationHandler:] + 475
35 com.apple.AppKit 0x00007fff8a3dbb6b -[NSDocument canCloseDocumentWithDelegate:shouldCloseSelector:contextInfo:] + 268
36 com.sketchup.SketchUp.2016 0x0000000106024869 0x106021000 + 14441
37 com.apple.AppKit 0x00007fff8a39b549 -[NSWindow __close] + 289
38 libsystem_trace.dylib 0x00007fffa1d74c3d _os_activity_initiate + 61
39 com.apple.AppKit 0x00007fff8a7f2150 -[NSApplication(NSResponder) sendAction:to:from:] + 456
40 com.apple.AppKit 0x00007fff8a2d7988 -[NSControl sendAction:to:] + 86
41 com.apple.AppKit 0x00007fff8a2d78b0 __26-[NSCell _sendActionFrom:]_block_invoke + 136
42 libsystem_trace.dylib 0x00007fffa1d74c3d _os_activity_initiate + 61
43 com.apple.AppKit 0x00007fff8a2d7808 -[NSCell _sendActionFrom:] + 128
44 com.apple.AppKit 0x00007fff8a31a201 -[NSButtonCell _sendActionFrom:] + 98
45 libsystem_trace.dylib 0x00007fffa1d74c3d _os_activity_initiate + 61
46 com.apple.AppKit 0x00007fff8a334c12 -[NSButtonCell performClick:] + 690
47 com.apple.AppKit 0x00007fff8a8b1b83 -[NSWindowStackController _doCloseButtonCloseOnWindow:withHighlight:] + 179
48 com.apple.AppKit 0x00007fff8a8b1ab3 -[NSWindowStackController _closeWindowAtIndex:] + 98
49 com.apple.AppKit 0x00007fff8a66c82e -[NSTabBar closeTabButton:] + 518
50 com.apple.AppKit 0x00007fff8ab391f8 -[NSTabButton _closeButtonClicked:] + 60
51 libsystem_trace.dylib 0x00007fffa1d74c3d _os_activity_initiate + 61
52 com.apple.AppKit 0x00007fff8a7f2150 -[NSApplication(NSResponder) sendAction:to:from:] + 456
53 com.apple.AppKit 0x00007fff8a2d7988 -[NSControl sendAction:to:] + 86
54 com.apple.AppKit 0x00007fff8a2d78b0 __26-[NSCell _sendActionFrom:]_block_invoke + 136
55 libsystem_trace.dylib 0x00007fffa1d74c3d _os_activity_initiate + 61
56 com.apple.AppKit 0x00007fff8a2d7808 -[NSCell _sendActionFrom:] + 128
57 com.apple.AppKit 0x00007fff8a31a201 -[NSButtonCell _sendActionFrom:] + 98
58 libsystem_trace.dylib 0x00007fffa1d74c3d _os_activity_initiate + 61
59 com.apple.AppKit 0x00007fff8a2d60ee -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2481
60 com.apple.AppKit 0x00007fff8a319f3a -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 798
61 com.apple.AppKit 0x00007fff8a2d4aa3 -[NSControl mouseDown:] + 832
62 com.apple.AppKit 0x00007fff8a713961 -[NSRolloverButton mouseDown:] + 57
63 com.apple.AppKit 0x00007fff8a969ab7 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 6341
64 com.apple.AppKit 0x00007fff8a9662d4 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 1942
65 com.apple.AppKit 0x00007fff8a965772 -[NSWindow(NSEventRouting) sendEvent:] + 541
66 com.sketchup.SketchUp.2016 0x000000010605bcc8 0x106021000 + 240840
67 com.apple.AppKit 0x00007fff8a7ee0a9 -[NSApplication(NSEvent) sendEvent:] + 1145
68 com.sketchup.SketchUp.2016 0x0000000106071d1d 0x106021000 + 331037
69 com.apple.AppKit 0x00007fff8a06a4b1 -[NSApplication run] + 1002
70 com.apple.AppKit 0x00007fff8a034d80 NSApplicationMain + 1237
71 libdyld.dylib 0x00007fffa1b42255 start + 1

Thread 1:
0 libsystem_kernel.dylib 0x00007fffa1c72232 poll + 10
1 Ruby 0x000000010bd5f723 thread_timer + 419
2 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
3 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
4 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 2:
0 libsystem_kernel.dylib 0x00007fffa1c70fda __semwait_signal + 10
1 libsystem_c.dylib 0x00007fffa1bf7b72 nanosleep + 199
2 libsystem_c.dylib 0x00007fffa1bf79d3 sleep + 42
3 com.sketchup.SketchUp.2016 0x0000000106227784 0x106021000 + 2123652
4 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
5 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
6 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3eb49c void std::__1::condition_variable_any::wait<std::__1::unique_lockbmalloc::Mutex >(std::__1::unique_lockbmalloc::Mutex&) + 108
4 com.apple.JavaScriptCore 0x00007fff8f3eb41b bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>::threadRunLoop() + 155
5 com.apple.JavaScriptCore 0x00007fff8f3eb2e9 bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::
)()>::threadEntryPoint(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>) + 9
6 com.apple.JavaScriptCore 0x00007fff8f3eb59d void* std::__1::__thread_proxy<std::__1::tuple<void ()(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>> >(void) + 93
7 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
8 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
9 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fffa1c6938a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fffa1c687d7 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8c545e84 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8c545301 __CFRunLoopRun + 1361
4 com.apple.CoreFoundation 0x00007fff8c544b54 CFRunLoopRunSpecific + 420
5 com.apple.CFNetwork 0x00007fff8b6b3680 +[NSURLConnection(Loader) _resourceLoadLoop:] + 313
6 com.apple.Foundation 0x00007fff8df87c6d NSThread__start + 1243
7 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
8 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
9 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 5:: JIT Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.JavaScriptCore 0x00007fff8f18bb6a JSC::JITWorklist::runThread() + 234
5 com.apple.JavaScriptCore 0x00007fff8f18bffd std::__1::__function::__func<JSC::JITWorklist::JITWorklist()::$_0, std::__1::allocatorJSC::JITWorklist::JITWorklist()::$_0, void ()>::operator()() + 13
6 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
7 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
9 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
10 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 6:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.JavaScriptCore 0x00007fff8f3d4a32 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 370
5 com.apple.JavaScriptCore 0x00007fff8f3d47a3 WTF::ParallelHelperPool::helperThreadBody() + 83
6 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
7 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
9 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
10 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 7:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.JavaScriptCore 0x00007fff8f3d4a32 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 370
5 com.apple.JavaScriptCore 0x00007fff8f3d47a3 WTF::ParallelHelperPool::helperThreadBody() + 83
6 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
7 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
9 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
10 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 8:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.JavaScriptCore 0x00007fff8f3d4a32 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 370
5 com.apple.JavaScriptCore 0x00007fff8f3d47a3 WTF::ParallelHelperPool::helperThreadBody() + 83
6 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
7 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
9 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
10 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 9:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.JavaScriptCore 0x00007fff8f3d4a32 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 370
5 com.apple.JavaScriptCore 0x00007fff8f3d47a3 WTF::ParallelHelperPool::helperThreadBody() + 83
6 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
7 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
9 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
10 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 10:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.JavaScriptCore 0x00007fff8f3d4a32 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 370
5 com.apple.JavaScriptCore 0x00007fff8f3d47a3 WTF::ParallelHelperPool::helperThreadBody() + 83
6 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
7 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
9 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
10 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 11:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.JavaScriptCore 0x00007fff8f3d4a32 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 370
5 com.apple.JavaScriptCore 0x00007fff8f3d47a3 WTF::ParallelHelperPool::helperThreadBody() + 83
6 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
7 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
9 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
10 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 12:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.WebKitLegacy 0x00007fff9480131c bool WTF::ConditionBase::waitForSecondsImplWTF::Lock(WTF::Lock&, double) + 124
5 com.apple.WebKitLegacy 0x00007fff9480113d std::__1::unique_ptr<WTF::Function<void ()>, std::__1::default_delete<WTF::Function<void ()> > > WTF::MessageQueue<WTF::Function<void ()> >::waitForMessageFilteredWithTimeout<WTF::MessageQueue<WTF::Function<void ()> >::waitForMessage()::‘lambda’(WTF::Function<void ()> const&)>(WTF::MessageQueueWaitResult&, WTF::MessageQueue<WTF::Function<void ()> >::waitForMessage()::‘lambda’(WTF::Function<void ()> const&)&&, double) + 109
6 com.apple.WebKitLegacy 0x00007fff948008fc WebCore::StorageThread::threadEntryPoint() + 172
7 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
8 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
9 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
10 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
11 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 13:: DFG Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fffa1c70c86 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffa1d5a96a _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffa06e258d std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff8f3d56be WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 2622
4 com.apple.JavaScriptCore 0x00007fff8ef86cee JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 382
5 com.apple.JavaScriptCore 0x00007fff8e9d5262 WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff8e9d518f WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
8 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
9 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 14:
0 libsystem_kernel.dylib 0x00007fffa1c714e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fffa1d59791 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fffa1d591ed start_wqthread + 13

Thread 15:
0 libsystem_kernel.dylib 0x00007fffa1c714e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fffa1d595fe _pthread_wqthread + 1023
2 libsystem_pthread.dylib 0x00007fffa1d591ed start_wqthread + 13

Thread 16:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fffa1c6938a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fffa1c687d7 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8c545e84 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8c545301 __CFRunLoopRun + 1361
4 com.apple.CoreFoundation 0x00007fff8c544b54 CFRunLoopRunSpecific + 420
5 com.apple.AppKit 0x00007fff8a1c2f92 _NSEventThread + 205
6 libsystem_pthread.dylib 0x00007fffa1d59aab _pthread_body + 180
7 libsystem_pthread.dylib 0x00007fffa1d599f7 _pthread_start + 286
8 libsystem_pthread.dylib 0x00007fffa1d591fd thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fe8e3470800 rcx: 0x00000001068dff60 rdx: 0x00000000000003e0
rdi: 0x00007fe8e02277d0 rsi: 0x0000000000000000 rbp: 0x00007fff59bd9b20 rsp: 0x00007fff59bd9b10
r8: 0x00000000587ec81c r9: 0x0000000000000690 r10: 0x00007fffa6e185e0 r11: 0x000060ff2427b418
r12: 0x0000000000000001 r13: 0x00007fe8e1ff6030 r14: 0x0000000000000000 r15: 0x00007fe8e3470800
rip: 0x0000000106553f76 rfl: 0x0000000000010202 cr2: 0x000000000000002c

Shure

Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14

Binary Images:
0x106021000 - 0x10689bff7 +com.sketchup.SketchUp.2016 (16.1 - 16.1.1451) <252A9512-A9D8-3E33-B12D-3C0984F23C4C> /var/folders/*/SketchUp.app/Contents/MacOS/SketchUp
0x106caf000 - 0x106cb1fff +libTD_Alloc.dylib (0) <9F20FA03-AA8C-33F7-ACD3-


#7
  1. You can attach files to posts. You don’t need to paste in the whole thing.

  2. You are running SU 2016 M1 (16.1.1451) on Sierra.
    There is a specific Maintenance Release M2 just for Sierra users.
    See Release Notes
    and All Downloads You want --> 16.1.2418 (Mac 64-bit)

  3. Your forum profile IT info looks out of date:

Graphic Card: AMD Radeon HD 6750M 512 MB
Operating System: OS X El Capitan
SketchUp Make/Pro version: 15.3.329

#8
  1. Ok
  2. I downloaded and installed, but all the same version 16.1.1451
    I cant find link to dowload M2 version
  3. Updated

Thank you


2018 Crashes on Close! Can't save Shortcuts!
#9

Where’d you get your download? I would only download from http://www.sketchup.com/Download/all because you don’t know what people stick in payloads these days.


#10

Problem resolved. Thank you


#11

A little bit of topic, but I suggest to put full versionnumbers on the downloadpage. You can’t check if the version on the download page is more recent then the already installed version. Also a link to the release notes can be handy to check what is changed and/or fixed.


#12

Process: SketchUp [12994].pdf (187.2 KB)

I am experiencing similar problems. Besides being extremely slow, sketchup crashes ever time I quit the program.
SketchUp Version 17.2.2554


#13

Did you check Window->Model Info->Statistics “Fix problems”, then try saving?


#14

There is a bug with quitting Sketchup (on mac) while a webdialog with a javascript on focus event calling back to ruby is still open (for example Skalp) in SketchUp during quit. Best close all your plugin webdialogs before quitting SketchUp to avoid this crash.

This bug is already under investigation by the SketchUp Team