Sketchup crashes on import of components 5 aug 2018 on chrome 64

components

#1

Crash is repeatable.
chrome Version 68.0.3440.75 (Official Build) (64-bit)

See video


#2

Hi there,

I wasn’t able to reproduce this error in Chrome 68 on Windows or macOS, which are the two platforms we officially support. Your profile indicates you are running a desktop Linux OS. I’m keen to make SketchUp for Web work well there, too- but you should know that we haven’t done any formal testing.

From your video, it looks like it is the final component insert which is causing your instance of SketchUp to hang. Search and download seem to be going OK. Is there something else already placed in your model, maybe hiding off-screen?

john
.


#3

Just updated Chrome to Version 68.0.3440.84 (Official Build) (64-bit), on Windows 7 SP1.

Inserted that apartment model without incident.

Try update Chrome and try again.


#4

I have updated chrome as suggested and import works.
here is the video


#5

I had loaded a new instance so there was no components when I tried to import from 3D warehouse.

I have updated chrome on linux and importing from warehouse is now working

thank you
Dennis


#6

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