Sketchup campus - can't access courses

Technical Problems Campus
1

Anyone help?

Im a paid up SketchupPro user, trying to enrol in a free campus course, but after selecting ‘enrol’ I’m just cycled back to the main Campus ‘Courses’ menu…

2

Sorry to hear about your trouble with Campus…Which browser are you using? Have you tried more than one? Let us know so we can help diagnose the issue. Thanks.

3

Thanks for coming back to me - I’m using Google Chrome - I havent’ tried Bing but I’d rather use Chrome if possible.

let me know what you think…

Alice

4

HI - I have also tried Bing and the same problem occurs. Thanks in advance for any help you can give me.

5

I can see this displaying in the URL bar:
https://learn.sketchup.com/?kind=validation&message=Validation+failed%3A+Email+has+already+been+taken
I’ve tried logging out and logging in again, but just keep going round in circles. The ‘Enroll’ button cycles back round to the campus screen…