Sketchup AI Not working

Trying to use AI render. It will produce one image for me, then when i go to do the next one i get one of 2 error messages. Either that there are too many jobs in the queue, or that there was an issue processing request. When the first image is produced i can see i am signed in and have plenty of credit balance, when i get the errors- my account doesn’t load and just prompts me to reload. Updated the extension yesterday so it shouldn’t be that. Also when a request does go through it takes a bit longer than normally.

Hi,

could you share with us by PM the email address you’re using to sign in to SketchUp?

We’ll double-check your entitlement and credits to see if anything looks wrong on our side.

jacques_harvent@trimble.com

Best,

Jacques

Here in the UK - There has been a big outage all day, a load of Trimble sites have been affected and it’s still not up yet.

Maybe related?