AI Render not working

Hi, I have a Problem with the SketchUp AI render feature there are no default pre prompts and I cannot generate a scene with the Render it wont let me click the button. As seen in the Pictures. I already de and reinstalled sketchUP and deleted the Loginfile in the Appdata-folder, nothing helps. I can see that i still have 120 credits left and the AI assistant is working just fine I can generate models from pics etc. but just the AI render is not working.

Hi,

Could you update the extension to the latest version and let us know if that fixes the issue?

https://extensions.sketchup.com/extension/7bfb6011-ee6b-4c16-9cce-9d35a3ad5b8c/ai-render

Best,

Jacques

Hi Jacques,

sadly this did not fix the issue.

But I noticed that the AI-Render is working for some projects with small sizes (5-35MB) but again not all of them and there is a difference if i save/open the model local or via company servers.

Is it more of a graphicscard issue?

If you only see the Auto preset, it’s likely a network issue. How’s your connection? Is it good?

down and upload at about 275 Mbps. Saved some files local and testet them, at most of them the AI-Render doesnt work.