I recently did the upgrade to Sketchup 2024 and it does not recognize any of my past files, including ones that I recently made since doing the upgrade. I’ve just uninstalled the 2024 version and am trying to recover years worth of work. What happened?
It’s hard to say. What operating system? You put 2024 in your forum profile but that doesn’t identify an operating system.
Where are the files saved? What happens when you try to open them? Maybe you could share one of your files that is giving you problems so we can see what you are working with.
I’ve had no problem opening old SketchUp files. Some are nearly 20 years old and they open just fine in SketchUp 2024. Here’s one made in SketchUp 6. I just opened it in SketchUp 2024.
Thanks for the quick reply; I’m using Windows 11 Pro on a 4 month old Lenovo Thinkpad T14s with 13th Gen Intel(R) Core™ i7-1355U 1.70 GHz processor with 32 gig of RAM. Here is the icon for a blast wall I’m designing made of sand-filled concrete pipes that I worked on last week.
Put that in your forum profile along with the model number of the graphics card.
That doesn’t tell us anything about the SketchUp file. Where is the file actually saved? An external drive? A cloud location? Have you tried opening the .skb backup file? Share the .skp file so we can see what you are working with.
Concrete Pipe 3.skp (1.6 MB)
Here is the actual file, I’ve been trying to add in a simple cover on the concrete pipe made of rebar to contain fragments from small munitions when I burn then out.
It’s saved on a 2 gig Samsung T5 SSD
External drive?
The .skp file has no header. What about the .skb file?
Working on files directly saved to external drives is not recommended. This has been the cause of many corrupted SketchUp files. This is not specific to SketchUp 2024.
Change the file extension to .skp and share that.
Let’s see if this works.
Concrete Pipe 3 (2).skp (947.3 KB)
Unfortunately that one doesn’t have the SketchUp header either.
I just checked past files from other tasks and the work I did x2 months ago saved on the same external drive still open fine, so it only seems to be what I’ve worked on since the last 2024 upgrade
60 and 82mm Mortar disposal Base Drawing.skp (6.2 MB)
‘Unfortunately that one doesn’t have the SketchUp header either.’
Not sure why this is happening as they were all done in SketchUp just a few days ago. Regardless, it looks like I need to start from scratch on the last x2 weeks of work.
Working on files directly saved to external drives and cloud locations has proven to be problematic for many users with files becoming corrupted. Not just SketchUp files but other complex files seem to be susceptible to this as well. this is not something specific to SketchUp 2024. We’ve seen reports of this kind of thing reported on the forum for more than 5 years. The general wisdom is to work on files while they are saved to an internal drive. If you need to make the file portable, copy it to the external drive after saving it locally. Or, after saving it internally, also save it to your Trimble Connect storage.
I get the frustration. This time save the file internally while you are working on it.
I didn’t know that, however I can still pull up files I made x5 years ago.
It doesn’t happen every time but it’s happened often enough to enough people that those of us who’ve been around here long enough advise what I’ve told you.
OK, I’ll make a temp file on my computer to store working copies then save the final on my external drive. I switch computers every two years as I cannot afford to be non-operational due to a laptop crashing while I’m on a task, so the external drive makes that switch-over easier if I have to buy a replacement while I’m deployed.
You could also take advantage of the unlimited Trimble Connect storage included with your subscription and save backups there. It’ll automatically create incremental saves and you can open the file from other computers and share the file with others.
Not sure how that will work; my profession is going into post-war countries to destroy unstable ordnance and landmines, so ISP connections are generally very slow, or non-existent.