Hi, the thumbnails for SketchUp files just display the icon, not a small picture of the drawing. I didn’t have this problem with earlier versions. In the “File and Folders” advanced option on any random folder, I DON’T have the “always show icons, never thumbnails” box checked, if that helps.

I’m having the same problem except only the drawings saved by SU 2021 do not display! All older drawings icons display as they should.

[image] SketchUp 2021 Files Don't Display as Thumbnails SketchUp They display as the icon. Any idea why? I do have folder options set to display as thumbnail. Thanks!

Not only do my drawing icons for not show as a thumbnail they show the 2020 SU logo.

Did you install SketchUp properly by selecting its installer’s exe file [in Downloads?], right-click > context-menu > “Run as administrator”, if it’s already installed when prompted choose “Repair”…

Actually I install all my apps etc in that fashion. Just for grins I did a repair now the icons show with the correct logo.:smile: just knot with the thmbnail. edit: spellin error

I guess there’s a typo ? I did a repair, not==now the icons show with the correct [version] logo. But NOT the files thumbnail !!

Thanks, I made some changes with the spelling and a minor correction.

I had the same issues: no thumbnail displayed for .skp files saved by Sketchup Pro 2021 (as file version 2021) thumbnails saved in Sketchup Pro 2021 as .skp Version 2020 or earlier were generated/displayed. logo was still the older red colored logo when right clicking on a .skp file in the Windows explorer, the “Open with…” showed always the Icon and text “Sketchup 2019”. The last two points I fixed manually in the Windows registry, but the thumb nail issue remained. On the laptop I had Sketchup Pro Versions 2018, 2019, 2020 and 2021 installed. In addition also the Sketchup Viewer 2019, 2020, 2021. What I did today to fix finally the thumbnail issue, is: de-install Pro version 2018 (did not help the thumbnail issue) re-run the Pro 2019 installer file and choose"Repair". (did not hep the thumbnail issue) - de-install Pro version 2019 (did not help the thumbnail issue) re-run the 2021 Sketchup viewer installer file an choose repair (did not help the thumbnail issue) - re-run the 2021 SketchupPro installer file and choose “Repair”. Now the Thumbnails for 2021 .skp files were generated :slight_smile: So in the end I think the issue was the Sketchup Pro 2018 and 2019 installation. Especially, because the “Open with” never was changed from 2019 to 2020 and later 2021. Because the file format changed in version 2021 and the old 2019 thumbnail generation library (obviously) can not read the new file format, the thumbnails were not generated. In addition, it seems the Sketchup Pro 2021 installer does not properly register the new thumbnail library, if a 2018 or 2019 installation is present. Additional note on 25.Jan: After uninstalling SketchUp 2018 and 2019 and installing SketchUp 2021, you can also re-install SketchUp 2018 and 2019, if needed. But during the installation process make sure, that you do NOT select the .skp file to be associated with SketchUp 2018/2019. Once installation, you might again not see the thumbnails of .skp 2021 files. Then just re-run the SketchUp 2021 setup program and choose “Repair”. After this all should work fine.

Same problem… I founded an old version of sketchup 2020 and desinstall it. I made a repair of Sketchup 2021. (did not help the thumbnail issue) I desinstalled the 2021 version of Sketchup 2021. Reboot. I reinstalled the 2021 version of Sketchup (of feb 1 2021 named 391-128) For the thumbnails that appeared with a logo of Sk2021, they now appear with a blanc sheet. I re-run 2021 Sketchup pro installer, choose repair. (But it did not help the thumbnail issue)

You must run the installer’s exe file [in Downloads ?] using right-click > context-menu > “Run as administrator” Then choose the “Repair” option in the dialog… You must NOT ‘Run’ the installer by double-clicking it or choose ‘Run’ from its context menu ! It is not the same, even if your user-account has some admin-powers… If this fails search the forums for related posts - e.g. about ‘C++ redistributable’ installations…

SketchUp 2021 Thumbnails Don't Display

Technical Problems SketchUp

SketchUp3D_de December 7, 2020, 1:37pm 3

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SketchUp 2021 Thumbnails Don't Display

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