Hi, I am based in Australia. I am thoroughly disappointed with my 2019 subscription. Specifically, paid extensions (including trial licenses) do not seem to work for me - e.g. Eneroth3, Suforyou and Natale Zappia. I know I am not the only one who has experienced frustration and confusion in this r…

There is no difference between a Subscription License and a Classic license in terms of the program. What specific extensions are failing? Did you install them new or copy them over from your earlier version?

Thanks for your reply. Yes, I know there are no differences. The problem is specifically to do with paid extensions obtained via the extension warehouse. My subscription version can’t detect these licenses - paid or trial - even if installed from the extension warehouse. Transfer doesn’t seem to w…

There is an unintended difference. SketchUp subscription licenses doesn’t work with Extension Warehouse licenses.

That I didn’t know, that could be a bit of a problem.

You should contact support, they have a workaround.

Sketchup 2019 Subscription and paid extensions - major issues

Technical Problems

system Closed November 7, 2019, 3:01am 7

This topic was automatically closed after 186 days. New replies are no longer allowed.

Topic		Replies	Views
SketchUp 2019 subscription license not working with Extension Warehouse licenses? SketchUp license	7	1901	November 4, 2021
Classic vs Subscription: What is the best option for extension developers? Developers	9	4491	February 11, 2019
Version 2019 "Failed to obtain License" Extension Warehouse license , subscription , classic	10	1499	February 8, 2019
Subscription Pro	12	1049	August 8, 2019
Extension Warehouse Purchases Sales Support Suscription or Not Warehouses	11	662	January 27, 2024

Sketchup 2019 Subscription and paid extensions - major issues

Related topics