Hi, can some one help me here . I have spent hours just trying to load the sketchup pro free trial . Apparently it started yesterday when I just had the spinning wheel . Now I’m stuck in a white window box that says “Welcome to Sketchup” …that’s it! I downloaded the Sketchup and put it in my applications folder. Meanwhile I have a sketchup school freetrial and have wasted a couple of days.
can you share a screenshot ?
are you on the school wifi when you try ?
SketchUp 2019 and 2020 both have a problem these days, where the welcome screen stays white. I don’t know why that page fails to load, but whatever the case I can imagine the same error happening in other versions.
As you are on Mac you could close that window, then see if File/New works.
Hi , thanks for getting back to me . I’m working onn a macbookpro 2020. This was on sketchup 2024 I believe . Still nothing going on . cc
No , I’m at home on a relatively quick wifi
There may be something wrong with the trial page. I will ask people to check into that. In the meantime, here is the Mac disk image file, so you can try it out:
Thanks Colin , I downloaded that again . It’s the same white screen when I go to applications and click on the sketchup file?