Sketch up app quits on startup

SketchUp
1

App has worked great for a few days. Today it won’t open. I’ve deleted and reinstalled the app. It still won’t open.
Any suggestions?

1 Like
2

Is this SketchUp Go in your browser or SketchUp for iPad?

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3

This has been happening to me for 2 days now too. I’ve used SketchUp on my iPad for free for over a year, and a few months on the Go plan. I thought it was just a me problem. The crazy thing is I can open it on my daughters iPad just fine.
Have you tried clearing the cache? I’m afraid to lose a few unfinished works I didn’t put on connect yet so I’m hesitant to do so, but if you’ve deleted and reinstalled it already maybe you can see if that could work.

4

Someone in another post had the same issue, and they were using iPadOS 15. Updating to iPadOS 17 solved the problem, and I know others who are on iPadOS 16 are running the app ok.

Please let us know what version you are on at the moment, and whether you can update to a later versions.

5

I’m using an iPad Air 2 with OS 15.8. I think it’s too old to update to 17 but I’ll try.

Thanks for responding.

6

Thanks for responding. If I can figure out how to clear the cache I’ll give it a try.

7

If it can do 16 that’s probably good enough. I had it working under 16.6.

8

Thanks for the response. I can’t update my iPad any more. It’s too old I guess. It worked great for about a week.