I recently purchased Skatter for Sketchup, and am having trouble getting it installed. I’ve tried on two different machines, both running macOS Mojave and Sketchup Pro 2018 (version 18.1.1180). The installation and activation process seem to complete successfully. However, after restarting Sketchup, Skatter does not appear in the Extension Manager or the Extensions menu, and the Skatter tool box does not appear. I’ve tried rebooting the computers, re-running the installation… nothing seems to work. I went to the Sketchup webpage and review the installation tutorial (which is dated) and the FAQ section, but found not support. There was not number to call for technical support either; just an applet to send an e-mail with the description of the problem.
How do I get the Skatter extension up and running?